At IspahanbyMB, every item is specially made to order, ensuring utmost craftsmanship and attention to detail. Due to the personalized nature of our products, we do not offer exchanges or refunds except in specific cases as outlined below:

* Manufacturing defects or if the size delivered differs from the order placed.
* All requests must be made within 7 days of receiving the product.
* Items must be unworn, unwashed, and returned in their original packaging with all tags intact.
* Products showing signs of wear or damage not caused during delivery will not be eligible for refunds.
* Once the returned item is received and inspected, a refund will be processed as per the applicable terms.

Terms & ConditionsLast updated: November 18, 2025
By accessing or using Ispahanbymb.com, you agree to the following Terms & Conditions.
Please read them carefully.
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1. Use of Our Website
You agree to use this website for lawful purposes only and not engage in activities that may harm the site or other users.
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2. Products & Descriptions
We strive to display accurate product details, but we do not guarantee that all descriptions, images, or pricing are free from errors.
Prices may change at any time.
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3. Orders & Payments
By placing an order, you confirm that:
• The information you provide is accurate
• You are authorized to use the payment method
We reserve the right to cancel or refuse orders when necessary.
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4. Shipping
Shipping times are estimates only.
We are not responsible for delays caused by carriers, customs, or other external factors.
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6. Intellectual Property
All content on this website—logo, images, text, and other materials—is the property of Your Store Name and may not be copied or used without permission.
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7. Limitation of Liability
We are not liable for:
• Indirect, incidental, or consequential damages
• Loss caused by site errors, downtime, or interruptions
• Misuse of products after purchase
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8. Changes to These Terms
We may update these Terms at any time. Continued use of the website means you accept any changes.
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 9. Governing Law
These Terms are governed by the laws of Pakistan. 
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10. Contact Us
If you have questions about these Terms, contact us at:
Email: Support@ispahanbymb.com

Last updated: November 18, 2025

Privacy PolicyWelcome to Ispahan by MB. This Privacy Policy explains how we collect, use, and protect your information when you visit Ispahanbymb.com⸻1. Information We CollectWe may collect the following types of information:• Personal Details: name, email, phone, shipping/billing address• Order Information: items purchased, payment confirmation (payment details are processed securely by third-party providers)• Technical Data: IP address, device type, browser type, pages visited, cookies⸻2. How We Use Your InformationWe use your information to:• Process and deliver orders• Communicate with you about orders or account issues• Improve our website and customer experience• Send marketing communications (only with your consent)• Detect and prevent fraud⸻3. Sharing Your InformationWe may share information with trusted third parties such as:• Payment processors• Delivery/shipping carriers• Website and analytics service providersWe do not sell your personal information.⸻4. CookiesWe use cookies to improve your browsing experience, analyze website traffic, and personalize content.You can manage cookie settings through your browser.⸻5. Data ProtectionWe take reasonable measures to protect your data from unauthorized access, loss, or misuse.⸻6. Your RightsDepending on your region, you may have the right to:• Access your personal data• Request corrections or deletion• Opt out of marketing communications